AI for GovTech

AI for government tax and payment software

Batches that balance with every difference explained, and bills the public understands.

For property tax collection, fines and fees and court payment software. Every payment matched to its notice with the cause of any difference shown, payment questions answered from the person's own record, and every correction approved by staff.

Built for: Property tax collection, fines and fees, court payment and treasury software.

Already built or tried AI? Get it scored with the AI Scorecard.

civara.example/harlow-county/tax/batches/today

Harlow County Tax Office · Balancely

Demo
  • The lockbox batch is off by $1,284.10. Why?

Step 1 of 5

Illustrative demo on a fictional county. Not client work.

Where these products get stuck

What gets in the way, and how we handle it.

  1. 01

    Batches off by a few dollars

    Differences explained

    Each payment matched to its notice, and every gap named with the file line behind it.

  2. 02

    Calls about every bill

    Answers from the notice

    Figures explained from the person's own notice or citation, with decisions sent to staff.

  3. 03

    A platform that cannot stop

    Changed in stages

    Each change checked against the money flows it feeds, while every office keeps collecting.

What tax offices and courts ask first

Short answers your team can repeat.

  • The AI never posts a payment, changes an amount or closes a month.
  • Each office's records stay in that office's settings.
  • Card data goes through the gateway, never through the AI.
  • We work within your PCI DSS, public records and privacy requirements.

Proof

What we have built that this rests on.

57 featured AI case studies: AI products and AI built into live products, each written up on our Work page.

Government payments software company

Tax collection · Every channel on one notice

Tax offices collect from every channel and balance each month to the cent

Offices ran tax season on an old desktop system. Now one web back office takes every channel, disburses each dollar and closes the month.

ModernizationMulti-tenantIntegrations
Read case study

Government payments software company

Fines and fees · Payment portals

Sheriffs and courts take fines online and at the counter on one portal

Fines were paid at the counter in cash or check. Now each agency has its own branded portal for card, bank and front desk swiper payments.

ModernizationMulti-tenantInside a live product
Read case study

Government payments software company

Tax collection · Handover without stopping

Tax offices kept collecting while our engineers moved into the new owner's team

A change of owner can stall a live product. Offices kept collecting while we moved the code to the new owner and joined its sprints.

Forward deployedInside a live productMulti-tenant
Read case study

How it works

Three ways to start, each at a fixed price.

Most tax and payment platforms start with Balancely in a Build Sprint: matching for one payment channel and balancer approval.

GovTech Platform Product Review · 30 minutes, no chargeStart here. We look at your platform with you, agree the outcome you want for your agencies, and tell you which of the three below fits.

Book a 30-minute Product Review

No AI yet, and a module fits

Build Sprint

$10,000 fixed3 weeks

Pick it when: One of our modules delivers the outcome you want.

Balancely · Payly

  • One agency outcome (2 to 3 related capabilities) working in your staging, behind a feature flag
  • Pull requests to your repo, built on a fictional county's sample data
  • Quality and safety evals, the cost per agency and a packaging recommendation
  • A fixed-price quote for production

Something new, or a plan first

Planning Sprint

$5,000 fixed2 weeks

Pick it when: You need something our modules do not cover, or want a plan before you build.

  • Where AI fits across your platform, including beyond our modules
  • A prioritized capability map, with what each one depends on
  • A readiness review of your architecture, data, integrations and permissions
  • A fixed-price quote to build it and take it to production

AI already built or tried

AI Scorecard

$5,000 fixed2 weeks

Pick it when: You have already built or tried an AI feature in your platform, live or not.

  • One AI feature you have built, tested in staging on 50 of your own cases, with names and contact details removed
  • Tests for invented answers, another agency's records, changed amounts and prompt injection
  • Cost per agency and a packaging recommendation
  • A scorecard, ranked fixes, draft security answers and a fixed quote

Not a compliance audit or certification.

How the AI Scorecard works

Production, at a fixed quote

We take what your Sprint built or planned live for your agencies, by pull request, with no standing production access. It typically includes load testing at your busiest season and a spend cap per agency. Your Sprint or Scorecard fee counts toward it.

After go-live, optional support

The product is finished and yours to run. If you want us to stay on: a named lead engineer, a monthly quality and cost report, testing before any model change, and more capabilities, each at its own fixed quote.

Stop after any Sprint and keep what you got.

How a Build Sprint runs

  • In the setup week we map your platform, agencies and roles and agree what the Sprint touches.
  • We follow your coding standards, tests and CI; your engineers review and merge every pull request.
  • Half at signature, half when the Sprint Pack is delivered.
  • Your time: about 2 to 3 hours a week from a product owner, plus an engineer to review pull requests.

Product improvements you can measure

What we agree to measure: quality and cost on test sets in the Build Sprint, adoption and outcomes once it is in production, so the decision to go further is made on evidence.

01

Faster month close

Measure

Days from period end to close, per office

02

Fewer unexplained differences

Measure

Batch differences with a cause found the same day

03

Fewer counter calls

Measure

Payment questions answered without staff

We set the success measures with you in the setup week.

Built for public records and public money

Controls your customers' security reviews ask about.

Each control is a design fact about how the module is built and how we work, not a compliance claim.

  • Staff decide

    Corrections, links, replies and published data change only when agency staff approve them.

  • Every answer sourced

    Answers cite their record and page; matches show the file line or field behind them.

  • Scoped per agency

    Every lookup filtered by agency, role and clearance first, and closed when a check fails.

We work within your CJIS, PCI DSS, public records, accessibility and privacy requirements and your agencies' contracts. Compliance depends on the complete product, contracts, policies and operating environment; Datics does not present software engineering alone as certification or government authorization.

How we handle public records and agency data

Questions we hear on the first call

Straight answers before you book.

Does this work with the gateways offices already use?

We have worked with gateway records such as NMI webhooks for ACH reversals, card swipers at the counter and tokenized card payments. We scope your gateway in the Product Review.

Can each office keep its own fees and letters?

Yes. Fees, interest rules, roll layouts and letters sit in each office's settings, and the AI follows them.

See it on your own platform.

Bring one product, workflow or AI feature. In 30 minutes we tell you which of the three ways to start fits, what it would cost to serve per agency and what agencies will ask about it.

Calls run in US Central time. No generic AI presentation: we discuss your product, users and production constraints.