Datics AI
AI for GovTech

Payly by Datics AI

Taxpayers and defendants ask what they owe and why, and get the answer from their own notice or citation.

Your agencies answer fewer calls about bills. Payly answers payment questions from the person's own notice or citation, shows the line behind each figure, and sends anything that needs a decision to staff.

See it in your platform Try the demo

Built into your codebase and shipped under your name, on an engine we license to you.

pay.civara.example/harlow-county/notice/07-118-3

Harlow County Tax Office · Payly

Demo

Why is my bill $86 higher than last year?

1 question answered, 1 sent to staff

  • Figures read from the person's own 2026 notice
  • Each figure shown with its line on the notice
  • The protest question sent to staff, nothing decided

Notice readFigures explainedProtest sent to staff

Try it step by step

Illustrative demo on a fictional county. Not client work.

Try it step by step

Payly on a fictional agency.

Harlow County Tax Office (fictional). Step through the conversation, then see what Payly hands back, the way your Build Sprint would build it on synthetic data.

pay.civara.example/harlow-county/notice/07-118-3

Harlow County Tax Office · Payly

Demo

  • Why is my bill $86 higher than last year?

Step 1 of 5

Illustrative demo on a fictional county. Not client work.

What it hands back

pay.civara.example/harlow-county/notice/07-118-3

Notice 07-118-3 · Why the bill changed

Harlow County Tax Office · 2026 property tax notice

Payly
Assessed value
$182,000 to $191,000 · line 2
Done
Tax from the new value
+$79.20 · line 4
Done
Drainage fee
+$6.80 · line 6, new this year
Done
Protest of the value
Sent to the assessor's office
Waiting
Amount owed
Unchanged · Payly never edits a notice
Done

Payly answers from the notice. Staff decide protests, plans and waivers.

Illustrative demo on a fictional county. Not client work.

What it does

What Payly can do.

Payment help inside property tax and fines and fees portals: what is owed, what it includes and which payment options apply, answered from the person's own notice or citation with the line behind it; protests, disputes and waivers go to agency staff with the case already summarized.

Answers from the person's own record

Amount due, what it includes and the due date, read from the notice or citation the person looked up.

The line behind each figure

Tax, interest, fees and court costs each shown with the line on the notice or citation they come from.

Payment options that apply

Partial, multi-parcel or full payment explained by the agency's own settings, never promised beyond them.

Decisions go to staff

Protests, disputes, payment plans and waivers sent to staff with the case summarized.

Agency letterhead and language

Answers in each agency's own wording and branding, inside its own portal.

How it works

Payly reads only the notice or citation the person looked up, through your portal's own lookup, and explains each figure with the line it comes from. Payment options come from the agency's settings. Anything that needs a decision becomes a request in your staff inbox, with the case summarized, and every answer is logged.

Built on fines and fees payment portals we built for a government payments software company that serves sheriffs, courts and towns, and on in-product support agents that answer from a company's own content; the answers are what a Build Sprint adds.

Government payments software company

Fines and fees · Payment portals

Sheriffs and courts take fines online and at the counter on one portal

Fines were paid at the counter in cash or check. Now each agency has its own branded portal for card, bank and front desk swiper payments.

ModernizationMulti-tenantInside a live product
Read case study

Government payments software company

Tax collection · Every channel on one notice

Tax offices collect from every channel and balance each month to the cent

Offices ran tax season on an old desktop system. Now one web back office takes every channel, disburses each dollar and closes the month.

ModernizationMulti-tenantIntegrations
Read case study

Our own product

AI engine · Answers from your own content

Support chats answered from each company's own content, with handoff to a person

Bots that answer from the wrong content lose visitors. Each chatbot in our assistant answers from its own knowledge base and hands off to an agent.

AI-native productMulti-tenantEvaluated before launch
Read case study

Why it sells

What Payly does for your business.

What your agencys get, and what it does for your renewals and pricing.

Fewer calls to the counter

People see what they owe and why before they call.

Nothing promised

Payly explains the bill; staff make every decision about it.

More paid online

A person who understands the bill can pay it on the spot.

Built for:Tax, fines and payment platforms

Controls

What Payly touches, and who approves.

Your agencys' data is not used to train models for anyone else and stays in your cloud. Built and tested on synthetic or test data.

  • Who uses it

    Taxpayers, defendants and front desk staff

  • What it connects to

    Your notice and citation lookup, payment options and staff inbox, through your platform's APIs

  • What a person approves

    Staff decide every protest, dispute, plan or waiver; Payly never changes an amount

  • Switch per agency

    On or off for each agency, with data settings their admins control.

See all controls and how we handle public records and agency data

How to get it

Two steps to a finished Payly.

Start with a three-week Build Sprint. Add more only if you want it.

  1. First · Build Sprint · $10,000 fixed

    People get what they owe and why, without calling the counter

    • Answers from the person's own record
    • The line behind each figure
    • Decisions go to staff
    • In your staging, behind a feature flag
    • Delivered as pull requests
    • A test set your team reviews
    1. Week 1Setup
    2. Weeks 2 to 3Build
    3. You getPayly in your staging and a fixed production quote
    Your time
    About 2 to 3 hours a week from a product owner
    Data
    Synthetic or test data, never your agencys' customers
    The fee
    Counts toward production
    See Payly in your platform See a sample Build Sprint Pack

  2. Then · Live in production

    A finished product, yours to run

    • Fixed quote
    • Tested before launch
    • Switch per agency
    • A finished, working Payly in your product
    • Runs in your cloud, under your name
    • Fixed quote, agreed before we start

  3. Optional · Add more later

    Only if you want it

    More of Payly:

    • Payment options that apply
    • Agency letterhead and language

    Another module:

    • Each one quoted on its own
    • Nothing ongoing unless you ask

Already built or tried AI? Get it scored with the AI Scorecard. Need something else? Start with a Planning Sprint.

FAQ

Questions about Payly.

Can Payly reduce a bill or approve a payment plan?

No. It explains the notice or citation and the options the agency already allows. Protests, plans and waivers go to staff, who decide.

Does it see other people's records?

No. It reads only the record the person looked up through your portal's own lookup, and nothing else.

What does it do when it is not sure?

It says so and sends the question to staff. It never guesses an amount or a date.

See Payly on your own product.

Bring your product and one workflow. In 30 minutes we look at where Payly fits, what it would cost to serve and what your agencys' security review will ask.

Book a 30-minute Product Review All govtech modules

Calls run in US Central time. No generic AI presentation: we discuss your product, users and production constraints.

See Payly in your platform