Upgrade & Save
Automotive & Dealerships · Parts / Sales / Service Platform
Connecting RV parts, service campaigns and e-commerce in one dealer platform
Upgrade & Save connects RV spare-parts availability with campaigns, service workflows, sales and commerce.
The starting point
Dealers needed a central record for spare parts across campaigns and service cycles.
What had to change
Parts availability, campaign allocation, service and sales had to work as one workflow.
What couldn't break
Allocation and availability had to stay synchronized.
Why this was hard
The same inventory is touched by sales, service, allocation and commerce at once.
What Datics changed
Datics built a structured parts and service platform with campaign-linked allocation, availability by service cycle, and commerce and invoicing.
Parts sales and service
Parts and service handled in one platform.
Campaign-linked allocation
Spares allocated against active campaigns.
Availability by service cycle
Availability tracked across service cycles.
E-commerce and invoicing
Ordering and invoicing inside the workflow.
Platform in action
Campaign & Service Management
Where campaigns and service work are managed.
Parts Availability
Where parts stock and allocation are tracked.
Commerce & Invoicing
Where orders and invoices are processed.
What changed
Dealers have clearer oversight of how spares are allocated, available and used.
- Allocation
- Campaign-linked spare allocation
- Availability
- Tracked by service cycle
- Oversight
- Improved oversight of spare alignment and usage
Under the hood
- Datics role
- Product engineering across sales, service, parts and commerce workflows.
- Integrations
- Dealer parts, campaign and invoicing workflows.
- Deployment
- Cloud-hosted platform.
- Production boundary
- Dealer operations platform.
What this unlocked
A shared parts and service model makes future operational reporting and automation easier because allocation, availability and commerce reference the same underlying workflow.
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